OPERATION CHECK 1. CHECK NAVIGATION SYSTEM NORMAL CONDITION
(a) If the cause of a symptom is any of the following, the corresponding symptom is normal; it is not a malfunction. |
Symptom | Answer | |
A longer route than expected is chosen. |
Depending on the road conditions, the navigation receiver assembly may determine that a longer route is quicker. | |
Even when distance priority is high, the shortest route is not shown. |
Some routes may not be advised due to safety concerns. | |
When
the vehicle is put into motion immediately after the engine starts, the
navigation system deviates from the correct position. |
If the vehicle starts before the navigation system activates, the system may not react. | |
When driving on certain types of roads, especially new roads, the vehicle position deviates from the correct position. |
When
the vehicle is driving on new roads not available on the SD card, the
system attempts to match it to another nearby road, causing the position
mark to deviate. | (b)
The following symptoms are not malfunctions, but are caused by errors
inherent in the GPS, gyro sensor, speed sensor or navigation receiver
assembly.  (1) The current position mark may be displayed on a nearby parallel road.
(2) Immediately after a fork in the road, the current vehicle position mark may be displayed on the wrong road.
 (3)
When the vehicle turns right or left at an intersection, the current
vehicle position mark may be displayed on a nearby parallel road.
 (4)
When the vehicle is carried, such as on a ferry, and the vehicle itself
is not driving, the current vehicle position mark may be displayed in
the position where the vehicle was until a measurement can be performed
by the GPS.  (5) When the vehicle travels on a steep hill, the current vehicle position mark may deviate from the correct position.
 (6)
When the vehicle makes a continuous turn (e.g. 360, 720, 1080 degrees),
the current vehicle position mark may deviate from the correct
position.  (7)
When the vehicle moves erratically, such as constant lane changes, the
current vehicle position mark may deviate from the correct position.
 (8)
When the ignition switch is turned to ACC or ON and the vehicle is
turned on a turntable before parking, the current vehicle position mark
may not indicate the correct direction. The same will occur when the
vehicle comes out of the parking garage.
 (9)
When the vehicle travels on a snowy road or a mountain path with tire
chains installed or using a spare tire, the current vehicle position
mark may deviate from the correct position.
 (10) When the tires are changed, the current vehicle position mark may deviate from the correct position.
HINT:
- A change in tire diameter may cause a speed sensor error.
- Performing "tire change" in calibration mode will allow the system to correct the current vehicle position faster.
2. CHECK SD CARD
HINT:
- Check the SD card installed into the navigation receiver assembly.
- Illustrations may differ from the actual vehicle screen depending on the
device settings and options. Therefore, some detailed areas may not be
shown exactly the same as on the actual vehicle screen.
(a) Enter diagnostic mode (See page  ).
(b) Select "Failure Diagnosis" from the "Service Menu" screen.
 (c) Select "SD Check" from the "Failure Diagnosis" screen.
 (d) SD Check
 (1) Select "SD Check" to start the SD card check.
(2) Check that the result is displayed when the SD check is completed. Screen Description |
Display (Result) | Description | |
Checking | Check is in progress | |
OK | SD card is normal | |
NG | SD card is malfunctioning | Text in Illustration
HINT:
- After selecting "SD Check", it may take a while until the result is displayed.
- If the cabin temperature is -20°C (-4°F) or less, or 65°C (149°F) or
higher, the SD card may not operate normally, and "NG" may be shown on
the display. Make sure to perform the inspection with the cabin at an
appropriate temperature.
- If "NG" is displayed even when the cabin temperature is appropriate, replace the SD card with a new one.
3. CHECK PANEL & STEERING SWITCH
HINT:
- The navigation receiver assembly panel switches and steering switches are checked in the following procedure.
- Illustrations may differ from the actual vehicle screen depending on the
device settings and options. Therefore, some detailed areas may not be
shown exactly the same as on the actual vehicle screen.
(a) Enter diagnostic mode (See page ).
(b) Select "Function Check/Setting" from the "Service Menu" screen.
 (c) Select "Panel & Steering Switch" from the "Function Check/Setting I" screen.
 (d) Panel & Steering Switch Check Mode
 Screen Description |
Display | Content | |
*a: Switch condition | "Pushed" is displayed when any switch is pushed | |
*b: Number of switches pushed |
- Number of switches pushed at once is displayed
- If more than 3 switches are pushed at once, "More than 3" is displayed
- If 4 or more switches are pushed at once, "More than 3" is displayed
| | *c: Rotary switch direction |
Direction of rotary switch is displayed |
(1) Operate each switch and check that the switch conditions are correctly displayed.
NOTICE: When the "APPS" switch is pressed and held for 3 seconds or more, diagnostic mode will be canceled.
4. CHECK TOUCH SWITCH
HINT:
- The touch switches on the screen are checked in the following procedure.
- Illustrations may differ from the actual vehicle screen depending on the
device settings and options. Therefore, some detailed areas may not be
shown exactly the same as on the actual vehicle screen.
(a) Enter diagnostic mode (See page ).
(b) Select "Function Check/Setting" from the "Service Menu" screen.
(c) Select "Touch Switch" from the "Function Check/Setting I" screen.
 (d) Touch Switch Check (1) Touch the display anywhere in the open area to perform the check when the "Touch Switch Check" screen is displayed.
HINT:
- A "+" mark is displayed where the display is touched.
- The "+" mark remains on the display even after the finger is removed.
5. CHECK MIC & VOICE RECOGNITION
HINT:
- The microphone and microphone input level are checked in the following procedure.
- Illustrations may differ from the actual vehicle screen depending on the
device settings and options. Therefore, some detailed areas may not be
shown exactly the same as on the actual vehicle screen.
(a) Enter diagnostic mode (See page ).
(b) Select "Function Check/Setting" from the "Service Menu" screen.
(c) Select "Microphone Check" from the "Function Check/Setting I" screen.
 (d) Microphone Check
 Screen Description |
Display | Content | |
*a: Microphone input level meter | Monitors the microphone input level every 0.1 seconds and displays the results in 8 different levels. | |
*b: Recording switch | Starts recording. | |
*c: Stop switch | Stops recording and playing. | |
*d: Play switch | Plays the recorded voice. | |
*e: Recording indicator | Comes on while recording. |
(1) When speaking into the microphone, check that the microphone input level meter changes according to the input level.
HINT: The microphone is active at all times when this screen is displayed.
(2) Push the recording switch and perform voice recording.
HINT:
- Select the recording switch with the blower motor of the air
conditioning system stopped. If an outlet of the air conditioning system
is facing the microphone, noise may be recorded.
- While recording or playing, the switches other than the stop switch cannot be pushed.
- When no recording is present, the play switch cannot be pushed.
- Recording will stop after 5 seconds or when the stop switch is pushed.
(3) Check that the recording indicator remains on while recording and that the recording can be played normally.
6. CHECK GPS & VEHICLE SENSORS
HINT:
- GPS information, vehicle signals and sensor signals are checked in the following procedure.
- Illustrations may differ from the actual vehicle screen depending on the
device settings and options. Therefore, some detailed areas may not be
shown exactly the same as on the actual vehicle screen.
(a) Enter diagnostic mode (See page ).
(b) Select "Function Check/Setting" from the "Service Menu" screen.
(c) Select "System Sensor Check" from the "Function Check/Setting I" screen.
 (d) System Sensor Check
 *a: GPS |
Display | Content | |
Reception number | Displays reception condition of the satellites used to determine vehicle position |
Blue: P (In use) | System is using GPS signal for location. | |
Yellow: T (Receiving) | System is tracking GPS signal for location. | |
No color: Not in use | System cannot receive GPS signal. (Searching for GPS signal) | |
Status | Displays reception status of the satellites used to determine vehicle position |
OK (H3D) | High accuracy 3-dimensional location method is being used. | |
OK (H2D) | High accuracy 2-dimensional location method is being used. | |
OK (3D) | 3-dimensional location method is being used. | |
OK (2D) | 2-dimensional location method is being used. | |
NG | Location data cannot be used. | |
error | Reception error has occurred. | |
- | Any other state. | |
Measurement ratio | Displays the ratio of satellites performing measurements |
3D | The ratio of satellites performing 3D positioning, Hyper 3D positioning and Hyper 2D positioning is displayed. | |
2D | The ratio of satellites performing 2D positioning is displayed. | |
NG | The ratio of satellites not performing measurement is displayed. | |
Date | Date/time information obtained from GPS signals is displayed in Greenwich Mean Time (GMT). | |
Position | Latitude and longitude information on current position is displayed. | *b: SPD |
Display | Content | |
Pulse count | Displays the accumulated number of input pulses beginning when this screen is displayed | |
Speed | Displays vehicle speed | *c: Sensor Signal |
Display | Content |
Note | | Gyro Voltage |
Displays the output voltage of the gyro sensor |
- | | 0 point Voltage |
Displays the zero-point voltage of the gyro sensor |
- | | Relative bearing |
Displays the output angle of the gyro sensor | The
amount of change in bearing angle (degrees) after the system sensor
check screen is displayed (clockwise: "+", counterclockwise: "-"). | *d: Reset |
Display | Content | |
Reset | When
this switch is pressed and held for 3 seconds or more, the values for
display items of SPD signal and gyro sensor signal are reset and display
"0". | *e: Gyro/Distance correction study situation |
Display | Content | |
Gyro/Distance correction study situation |
Displays learning status of Gyro/Distance correction |
(1) When the "System Sensors Check" screen is displayed, check all the sensor signals.
HINT: This screen is updated once per second. (e) GPS Time Setting
 Screen Description |
Display | Content | |
*a: Time display | Displays the date and time in the device. | |
*b: Time setting screen | Setting is possible only when GPS signals are not being received. | |
*c: Cursor movement switch | Moves the cursor on the date and time setting screen to the right and left. | |
*d: Adjustment switch | Adjusts values of items selected by the cursor. | |
*e: OK switch | Selecting
this switch after setting the date and time updates the date and time
in the device (only when GPS signals are not received). |
(1) When GPS signals are not being received, the data and time in the device can be adjusted.
HINT: Time
setting is possible only when GPS signals are not being received. When
the navigation system is receiving GPS signals, priority is given to
displaying the time and date received via GPS. 7. CHECK VEHICLE SIGNAL
HINT:
- Vehicle signals received by the navigation receiver assembly are checked in the following procedure.
- Illustrations may differ from the actual vehicle screen depending on the
device settings and options. Therefore, some detailed areas may not be
shown exactly the same as on the actual vehicle screen.
(a) Enter diagnostic mode (See page ).
(b) Select "Function Check/Setting" from the "Service Menu" screen.
(c) Select "Vehicle Signal" from the "Function Check/Setting I" screen.
 (d) Vehicle Signal Check Mode
 Screen Description |
Display | Content | |
Battery | Battery voltage is displayed. | |
IG | Ignition switch ON/OFF state is displayed. | |
PKB | Parking brake ON/OFF state is displayed. | |
REV | Reverse signal ON/OFF state is displayed. | |
SPEED | Vehicle speed is displayed in km/h. | |
TAIL | Tail signal (Light control switch) ON/OFF state is displayed. | |
ADIM/TCAN | Brightness state DIM (with) / BRIGHT (without) is displayed. |
HINT:
- Only conditions have inputs are displayed.
- This screen displays vehicle signals input to the navigation receiver assembly.
(1) When the "Vehicle Signal Check Mode" screen is displayed, check all the vehicle signal conditions.
8. CHECK HANDS-FREE VOICE QUALITY AND VOLUME SETTING
NOTICE:
- Adjustment of the settings is required for each registered cellular phone.
- If no cellular phone has been registered, all switches cannot be selected.
HINT:
- The hands-free volume of a "Bluetooth" compatible phone can be adjusted using the following procedure.
- Illustrations may differ from the actual vehicle screen depending on the
device settings and options. Therefore, some detailed areas may not be
shown exactly the same as on the actual vehicle screen.
(a) Enter diagnostic mode (See page ).
(b) Select "Function Check/Setting" from the "Service Menu" screen.
(c) Select "HF Voice Quality Setting" from the "Function Check/Setting I" screen.
 (d) Hands-Free Voice Quality Setting (Voice Quality Type adjustment)
 Screen Description |
*a | Numeric keypad | |
*b | Setting button | |
*c | Reset button |
(1) If necessary, refer to the table below to adjust the voice quality type with the numeric keypad.
(2) When adjusting the settings, use the number pad on the screen to input the voice quality type according to the table. Settings |
Parameter | Target Phenomenon |
Voice Quality Type | Positive Effect of Changing Voice Quality |
Negative Effect of Changing Voice Quality | |
A (Noise) | The other party hears background noise when listening to your voice. |
1000 | The amount of background noise the other party hears when listening to your voice is reduced. |
The volume of voice the other party hears when listening to your voice may temporarily drop. | |
B (Noise) | The other party hears a lot of background noise when listening to your voice. |
2000 | The amount of background noise the other party hears when listening to your voice is sharply reduced. |
The volume of voice the other party hears when listening to your voice may temporarily drop. | |
C (Echo) | The other party hears weak echoes. |
0100 | The amount of echo is reduced (low level). |
Sound quality of the other party deteriorates (low level). | |
D (Echo) | The other party hears strong echoes. |
0200 | The amount of echo is reduced (high level). |
Sound quality of the other party deteriorates (high level). | Settings (When Multiple Phenomenon Occurred) |
Parameter | Target Phenomenon |
Voice Quality Type | Positive Effect of Changing Voice Quality |
Negative Effect of Changing Voice Quality | |
A+C | The other party hears background noise and weak echoes when listening to your voice. |
1100 |
- The amount of background noise the other party hears when listening to your voice is reduced.
- The amount of echo is reduced (low level).
|
- The volume of voice may drop temporarily.
- Sound quality of the other party deteriorates (low level).
| | A+D |
The other party hears background noise and strong echoes when listening to your voice. |
1200 |
- The amount of background noise the other party hears when listening to your voice is reduced.
- The amount of echo is reduced (high level).
|
- The volume of voice may drop temporarily.
- Sound quality of the other party deteriorates (high level).
| | B+C |
The other party hears a lot of background noise and weak echoes when listening to your voice. |
2100 |
- The amount of background noise the other party hears when listening to your voice is sharply reduced.
- The amount of echo is reduced (low level).
|
- The volume of voice may drop temporarily.
- Sound quality of the other party deteriorates (low level).
| | B+D |
The other party hears a lot of background noise and strong echoes when listening to your voice. |
2200 |
- The amount of background noise the other party hears when listening to your voice is sharply reduced.
- The amount of echo is reduced (high level).
|
- The volume of voice may drop temporarily.
- Sound quality of the other party deteriorates (high level).
|
HINT:
- The default value is "0000".
- Settings will be applied when the setting button is selected.
- If voice quality type values that are not in the table are input, the
setting will not be applied and a positive effect may not be gained.
- If the quality of phone calls decreases due to the changed settings,
return the settings to "0000" by pressing the "INIT" switch.
9. CHECK SPEAKER
HINT:
- This function is used when checking the speaker wiring and whether the speakers are functioning properly.
- Illustrations may differ from the actual vehicle screen depending on the
device settings and options. Therefore, some detailed areas may not be
shown exactly the same as on the actual vehicle screen.
(a) Turn audio mode on and play any audio source. HINT: This audio source will be used for the speaker check.
(b) Enter diagnostic mode (See page ).
(c) Select "Failure Diagnosis" from the "Service Menu" screen.
 (d) Select "System Check" from the "Failure Diagnosis" screen.
 (e) Select "SP Check ON" from the "System Check Mode" screen.
 (f) Check the speaker wiring and check that the speakers are functioning properly.
HINT:
- Check that each speaker outputs sound from the selected audio source properly.
- "SP Check OFF" is displayed during the speaker check.
- Sound can be heard from the speakers around the vehicle in order beginning from the speaker on the front passenger side.
- More than one speaker may sound simultaneously depending on the speaker wiring.
(g) Sound stops when any of the following conditions are met. (1) The "SP Check OFF" switch is pressed.
(2) Ignition switch off. (3) Diagnostic mode is turned off. (4) The screen is changed to another screen.
(5) Audio mode is turned off. 10. CHECK SOFTWARE ERROR HISTORY HINT:
This function is used to check the cause when the navigation receiver assembly screen is blacked out.
(a) Check software error history. (1) Connect the Techstream to the DLC3.
(2) Turn the ignition switch to ON. (3) Turn the Techstream on.
(4) Enter the following menus: Body Electrical / Navigation System / Utility / Software Error History.
(5) When an item is stored for Software Error History, record it before repairing the navigation receiver assembly. Software Error History Screen Description |
Error Description | Trigger |
Detail | | Software Reset |
Navi Microcomputer | Hexadecimal Number | |
Audio Microcomputer | | CAN Microcomputer | |
No Video Signal | Front Monitor | |
Rear Monitor | | MOST Cold Restart |
Always |
HINT:
- Software Error History can store up to 5 history data items. If a new
software error occurs when 5 data items have already been stored, the
oldest data is cleared and the new data is stored.
- If an error that is unsupported by the Techstream occurs, a "-" is displayed for the display items.
(b) Clear software error history. (1) When DTCs are cleared using any of the following operations, Software Error History will be cleared as well (See page
).
- Cleared using the Techstream.
- Cleared using the system check mode screen.
- Cleared using the unit check mode screen.
11. CHECK OPTICAL DISC ERROR HISTORY HINT: This function is used to check the cause when an optical disc error occurs.
(a) Check optical disc error history. (1) Connect the Techstream to the DLC3.
(2) Turn the ignition switch to ON. (3) Turn the Techstream on.
(4) Enter the following menus: Body Electrical / Navigation System / Utility / Optical Disc Error History.
(5) When an item is stored for Optical Disc Error History, record it before proceeding with troubleshooting. Optical Disc Error History Screen Description |
Display | Content | |
Error Type | Displays the type of error. | |
Device | Displays the malfunctioning device. | |
Date | Displays the date and time that the malfunction occurred. | "Error Type" Screen Description |
Error Type | Detection Condition |
Action | | Read Error |
When a disc read error occurs. |
Proceed to next suspected area shown in Problem Symptoms Table (See page
) | |
Disc damaged/upside down/dirty | When it is determined that any of the following is the cause of the disc read error:
- The disc cannot be read.
- The disc cannot be read because of dirt or scratches.
- The disc cannot be read because it is inserted upside down.
| | Cannot determine disc type |
An unsuitable disc is inserted. | |
DPS error | When an error occurs while decoding MP3/WMA/AAC files. | |
Some files are corrupt |
- When MP3/WMA/AAC files cannot be played back because they are unsupported.
- Even though the file extensions are MP3, WMA or AAC files cannot be played back because the header information cannot be read.
| | Some files cannot be found |
- When a disc without music data is played back.
- When there are no playable MP3/WMA/AAC files.
| | Copy protection violation |
When a file with copyright protection that cannot be played back is played back. | "Device" Screen Description |
Device | Content | |
DVD-P | Navigation receiver assembly | |
CD-P | Not available | |
R-Seat DVD-P | Not available |
HINT:
- Optical Disc Error History can store up to 7 history data items. If a
new optical disc error occurs when 7 data items have already been
stored, the oldest data is cleared and the new data is stored.
- If an error that is unsupported by the Techstream occurs, a "-" or blank is displayed for the display items.
(b) Clear optical disc error history. (1) When DTCs are cleared using any of the following operations, Optical Disc Error History will be cleared as well (See page
).
- Cleared using the Techstream.
- Cleared using the system check mode screen.
- Cleared using the unit check mode screen.
12. CHECK VIDEO DEVICE CONNECTION CHECK
HINT:
- This function is used to detect disconnection of the video devices.
- In order to inspect the RSE, a disc should be inserted into the navigation receiver assembly.
(a) Check Video Device Connection Check. (1) Connect the Techstream to the DLC3.
(2) Turn the ignition switch to ON. (3) Turn the Techstream on.
(4) Enter the following menus: Body Electrical / Navigation System / Utility / Video Device Connection Check.
(5) When an item is stored for Video Device Connection Check, record it before proceeding with troubleshooting.
HINT:
- DTCs are stored when errors are detected.
- Depending on the vehicle, some of the items are not displayed on the "Error Detected Image Line (Type)" screen.
Video Device Connection Check Screen Description |
Error Detected Image Line (Type) |
Areas to be Checked | | H/U - > Separate Display (GVIF) |
Not available | | H/U - > Full RSE (GVIF) |
Not available | | RSE - > Seat Back Display RH (GVIF) |
Not available | | RSE - > Seat Back Display LH (GVIF) |
Not available | | Rear Camera - > H/U (NTSC) |
NTSC video signal between the navigation receiver assembly and television camera assembly | |
IPA/BGM/PVM ECU - > Separate Display (GVIF) |
Not available | | IPA/BGM/PVM ECU - > H/U (NTSC) |
Not available | | IPA/BGM/PVM ECU - > H/U (GVIF) |
Not available | (b) Clear video device connection check.
(1)
When DTCs are cleared using any of the following operations, Video
Device Connection Check will be cleared as well (See page
).
- Cleared using the Techstream.
- Cleared using the system check mode screen.
- Cleared using the unit check mode screen.
13. MAP INFORMATION HINT: This function is used to check the map version of the navigation system and the end date of the map update service.
(a) Check map information. (1) Connect the Techstream to the DLC3.
(2) Turn the ignition switch to ON. (3) Turn the Techstream on.
(4) Enter the following menus: Body Electrical / Navigation System / Utility / Map Information.
(5) Check the map version and the end date of the map update service. 14. CHECK "Bluetooth" CONNECTION HISTORY
HINT: This
function is used to check the connection history when the connection
between the navigation receiver assembly and a "Bluetooth" device is
unstable. (a) Check "Bluetooth" Connection History.
HINT:
- "Bluetooth" Connection History displays data stored in the internal
memory of the ECU, such as the date a "Bluetooth" connection was
attempted and the progress of a "Bluetooth" connection.
- By checking "Bluetooth" Connection History, the date, cause, etc. of a
"Bluetooth" device failing to register or connect can be analyzed.
- "Bluetooth" connection history indicates the estimated cause of a
malfunction, but does not determine it. Therefore, checking "Bluetooth"
Connection History may not improve the problem.
- Performing inspection using the Techstream before recording the "Bluetooth" Connection History may clear the operation history.
(1) Connect the Techstream to the DLC3. (2) Turn the ignition switch to ON.
(3) Turn the Techstream on. (4) Enter the following menus: Body Electrical / Navigation System / Utility / "Bluetooth" Connection History.
(5) When an item is stored for "Bluetooth" Connection History, record it before proceeding with troubleshooting. "Bluetooth" Connection History Screen Description |
Item | Content | |
Occurrence Start Date/ Time | Date and time of "Bluetooth" connection are displayed. | |
Occurrence End Date/Time | Date and time of "Bluetooth" disconnection are displayed. | |
History Type | Type of "Bluetooth" Connection History is displayed. | |
Result | "Bluetooth" connection result is displayed. | |
Contents | "Bluetooth" connection status is displayed | |
"Bluetooth" Address | "Bluetooth" device address is displayed. | |
Continuance Time | The number of retries when "Bluetooth" connection was performed is displayed. | History Type: ACC ON |
Result | Contents |
Detail | Areas to be Checked | |
- | - |
Ignition switch to ACC |
- | History Type: Registration |
Result | Contents |
Detail | Areas to be Checked | |
Success (HFP) | No Error |
"Bluetooth" device was registered as a hands-free device properly. |
- | | Success (AVP) |
No Error | "Bluetooth" device was registered as a "Bluetooth" audio device properly. |
- | | Failure |
Time Out | Could not perform "Bluetooth" connection properly. |
- Check that the "Bluetooth" device is in the cabin.
- Check that the "Bluetooth" device is not connected to another device using the "Bluetooth" connection.
- Restart the "Bluetooth" device and operate it again.
| | Authentication Error |
Wrong PIN code was input for PIN code verification. |
Perform "Bluetooth" device registration again. (Input PIN code correctly.) | |
Did not select the confirmation button even though a passkey was displayed. |
Perform "Bluetooth" device registration again. (When a passkey is displayed, select the confirmation button.) | |
A verification error occurred between the navigation receiver assembly and "Bluetooth" device. |
Restart the navigation receiver assembly and "Bluetooth" device, and operate them again. | |
ACL Link Disconnection | "Bluetooth" connection was disconnected by operating the "Bluetooth" device. |
Perform "Bluetooth" device registration again. | |
"Bluetooth" connection could not be established due to wave interference around the vehicle. |
Check for wave interference and perform "Bluetooth" device registration again. | |
"Bluetooth" device was outside the communication area. |
Bring the "Bluetooth" device near the navigation receiver assembly and perform "Bluetooth" device registration again. | |
"Bluetooth" setting on the "Bluetooth" device was off. |
Change the "Bluetooth" setting to on and perform "Bluetooth" device registration again. | |
"Bluetooth" device was off. | Turn the "Bluetooth" device on and perform "Bluetooth" device registration again. | |
A malfunction occurred in the "Bluetooth" device. |
Restart the "Bluetooth" device and operate it again. | |
Memory Write Failure | "Bluetooth" device information could not be stored in the navigation receiver assembly. |
Perform "Bluetooth" device registration again. | |
Other Error | An error other than above occurred. |
After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again. | |
Cancel | No Error |
Registration was suspended by operating the navigation receiver assembly or "Bluetooth" device |
- | History Type: Connection |
Result | Contents |
Detail | Areas to be Checked |
- Auto Connect Success (HFP)
- Manual Connect Success (HFP)
| No Error |
"Bluetooth" device was connected as a hands-free device properly. |
- |
- Auto Connect Success (AVP)
- Manual Connect Success (AVP)
| No Error |
"Bluetooth" device was connected as a "Bluetooth" audio device properly. |
- |
- Auto Connect Failure (HFP)
- Manual Connect Failure (HFP)
| Time Out |
Could not perform "Bluetooth" connection properly. |
- Check that the "Bluetooth" device is in the cabin.
- Check that the "Bluetooth" device is not connected to another device using the "Bluetooth" connection.
- Restart the "Bluetooth" device and operate it again.
| | Authentication Error |
Verification of authentication key between the navigation receiver assembly and "Bluetooth" device failed. |
If "Bluetooth" connection failed again even though the "Bluetooth" connection was performed, perform registration again. | |
A verification error occurred between the navigation receiver assembly and "Bluetooth" device. |
Restart the navigation receiver assembly and "Bluetooth" device, and operate them again. | |
Page Time Out | Could not find a "Bluetooth" device near the navigation receiver assembly. |
Bring the "Bluetooth" device near the navigation receiver assembly and perform "Bluetooth" connection again. | |
"Bluetooth" connection could not be established due to wave interference around the vehicle |
Check for wave interference and perform "Bluetooth" connection again. | |
"Bluetooth" device was outside the communication area. |
Bring the "Bluetooth" device near the navigation receiver assembly and perform "Bluetooth" connection again. | |
"Bluetooth" setting on the "Bluetooth" device was off. |
Change the "Bluetooth" setting to on and perform "Bluetooth" connection again. | |
"Bluetooth" device was off. | Turn the "Bluetooth" device on and perform "Bluetooth" connection again. | |
A malfunction occurred in the "Bluetooth" device. |
Restart the "Bluetooth" device and operate it again. | |
ACL Link Disconnection | "Bluetooth" connection was disconnected by operating the "Bluetooth" device. |
Perform "Bluetooth" connection again. | |
"Bluetooth" connection could not be established due to wave interference around the vehicle. |
Check for wave interference and perform "Bluetooth" connection again. | |
"Bluetooth" device was outside the communication area. |
Bring the "Bluetooth" device near the navigation receiver assembly and perform "Bluetooth" connection again. | |
"Bluetooth" setting on the "Bluetooth" device was off. |
Change the "Bluetooth" setting to on and perform "Bluetooth" connection again. | |
"Bluetooth" device was off. | Turn the "Bluetooth" device on and perform "Bluetooth" connection again. | |
A malfunction occurred in the "Bluetooth" device. |
Restart the "Bluetooth" device and operate it again. | |
SDP Error | HFP was disabled on the "Bluetooth" device. |
Enable HFP on the "Bluetooth" device and perform "Bluetooth" connection again. | |
"Bluetooth" device which operation had not been confirmed was used |
Check that the "Bluetooth" device is hands-free compatible and its operation has been confirmed (See page
). | |
Other Error | An error other than above occurred. |
After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again. |
- Auto Connect Failure (AVP)
- Manual Connect Failure (AVP)
| Time Out |
Could not perform "Bluetooth" connection properly. |
- Check that the "Bluetooth" device is in the cabin.
- Check that the "Bluetooth" device is not connected to another device using the "Bluetooth" connection.
- Restart the "Bluetooth" device and operate it again.
| | Authentication Error |
Verification of authentication key between the navigation receiver assembly and "Bluetooth" device failed. |
If "Bluetooth" connection failed again even though the "Bluetooth" connection was performed, perform registration again. | |
A verification error occurred between the navigation receiver assembly and "Bluetooth" device. |
Restart the navigation receiver assembly and "Bluetooth" device, and operate them again. | |
Page Time Out | Could not find a "Bluetooth" device near the navigation receiver assembly. |
Bring the "Bluetooth" device near the navigation receiver assembly and perform "Bluetooth" connection again. | |
"Bluetooth" connection could not be established due to wave interference around the vehicle. |
Check for wave interference and perform "Bluetooth" connection again. | |
"Bluetooth" device was outside the communication area. |
Bring the "Bluetooth" device near the navigation receiver assembly and perform "Bluetooth" connection again. | |
"Bluetooth" setting on the "Bluetooth" device was off. |
Change the "Bluetooth" setting to on and perform "Bluetooth" connection again. | |
"Bluetooth" device was off. | Turn the "Bluetooth" device on and perform "Bluetooth" connection again. | |
A malfunction occurred in the "Bluetooth" device. |
Restart the "Bluetooth" device and operate it again. | |
ACL Link Disconnection | "Bluetooth" connection was disconnected by operating the "Bluetooth" device. |
Perform "Bluetooth" connection again. | |
"Bluetooth" connection could not be established due to wave interference around the vehicle. |
Check for wave interference and perform "Bluetooth" connection again. | |
"Bluetooth" device was outside the communication area. |
Bring the "Bluetooth" device near the navigation receiver assembly and perform "Bluetooth" connection again. | |
"Bluetooth" setting on the "Bluetooth" device was off. |
Change the "Bluetooth" setting to on and perform "Bluetooth" connection again. | |
"Bluetooth" device was off. | Turn the "Bluetooth" device on and perform "Bluetooth" connection again. | |
A malfunction occurred in the "Bluetooth" device. |
Restart the "Bluetooth" device and operate it again. | |
SDP Error | AVP was disabled on the "Bluetooth" device. |
Enable AVP on the "Bluetooth" device and perform "Bluetooth" connection again. | |
"Bluetooth" device which operation had not been confirmed was used. |
Check that the "Bluetooth" device is "Bluetooth" audio compatible and its operation has been confirmed (See page
). | |
Other Error | An error other than above occurred. |
After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again. | |
Manual Connect Cancel (HFP) | No Error |
Connection was interrupted by operating the navigation receiver assembly or "Bluetooth" device. |
- | | Manual Connect Cancel (AVP) |
No Error | Connection was interrupted by operating the navigation receiver assembly or "Bluetooth" device. |
- | History Type: Disconnection |
Result | Contents |
Detail | Areas to be Checked | |
Disconnection Complete (HFP) |
Link Loss | The "Bluetooth" device was moved outside of the communication area. |
Move the "Bluetooth" device into the communication area. | |
"Bluetooth" connection was disconnected due to wave interference around the vehicle. |
Check for wave interference and perform "Bluetooth" connection again. | |
A malfunction occurred in the "Bluetooth" device. |
Restart the "Bluetooth" device and operate it again. | |
Disconnection from Partner | "Bluetooth" connection was disconnected by operating the "Bluetooth" device. |
- | | Disconnection from Self |
"Bluetooth" connection was disconnected by operating the navigation receiver assembly. |
- | | Other Error |
An error other than above occurred. |
After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again. | |
Disconnection Complete (AVP) |
Link Loss | The "Bluetooth" device was moved outside of the communication area. |
Move the "Bluetooth" device into the communication area. | |
"Bluetooth" connection was disconnected due to wave interference around the vehicle. |
Check for wave interference and perform "Bluetooth" connection again. | |
A malfunction occurred in the "Bluetooth" device. |
Restart the "Bluetooth" device and operate it again. | |
Disconnection from Partner | "Bluetooth" connection was disconnected by operating the "Bluetooth" device. |
- | | Disconnection from Self |
"Bluetooth" connection was disconnected by operating the navigation receiver assembly. |
- | | Other Error |
"Bluetooth" connection was disconnected by operating the navigation receiver assembly. |
After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again. | History Type: Send |
Result | Contents |
Detail | Areas to be Checked | |
Success | No Error |
Call was made properly. |
- | | Failure |
Out of Service | Outside the cellular phone service area. |
Move
the vehicle into a cellular phone service area, check that the
"Bluetooth" device is connected to the vehicle and operate the device
again. | | Redial Regulation |
Redial of the "Bluetooth" device was restricted and could not make a hands-free call. |
Restart the "Bluetooth" device and operate it again. | |
Other Error | Could not make a hands-free call due to a "Bluetooth" device malfunction. |
Restart the "Bluetooth" device and operate it again. | |
Could not make a hands-free call due to a navigation receiver assembly malfunction. |
After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again. | |
Could
not make a hands-free call from the navigation receiver assembly
because the call status of the "Bluetooth" device was not transmitted to
the navigation receiver assembly. | Restart the "Bluetooth" device and operate it again. |
(b) Clear "Bluetooth" connection history. (1)
When DTCs are cleared using any of the following operations,
"Bluetooth" Connection History will be cleared as well (See page
).
- Cleared using the Techstream.
- Cleared using the system check mode screen.
- Cleared using the unit check mode screen.
15. ENTUNE RESET PROCEDURE (w/ Entune Function) (a) Duplicate the problem symptom.
(b) Check for DTCs and repair the systems for which any DTCs are output (See page
). (c) Check cellular phone compatibility.
(1) Go to Toyota website and check if the cellular phone/vehicle is compatible.
(2) If the cellular phone is not compatible, recommend to the customer a compatible cellular phone.
(d) Delete all paired devices from the cellular phone. (1)
The procedure varies based on phone model. Contact the service provider
or cellular phone manufacturer if assistance is required. (e) Remove the Entune app from the phone.
NOTICE: Only perform this step if the customer is present and approves.
(1)
The procedure varies based on phone model. Contact the service provider
or cellular phone manufacturer if assistance is required. (f) Reset the phone.
NOTICE: Only perform this step if the customer is present and approves.
(1)
Turn off the phone and remove the battery for 15 seconds. For
instructions on how to reset cellular devices, refer to the appropriate
manufacturer's website. (g) Reinstall the Entune app on the phone. (If removed.)
(1)
The procedure varies based on phone model. Contact the service provider
or cellular phone manufacturer if assistance is required. (h) Delete all personal data from the head unit.
(1) Record all radio station presets. (2) Delete all personal data from the head unit.
NOTICE: Only perform this step if the customer is present and approves.
HINT: Re-installation of applications must be completed before applications will appear on the head unit.
(i) Disconnect the cable from the negative (-) battery terminal. NOTICE:
After
turning the ignition switch off, waiting time may be required before
disconnecting the cable from the negative (-) battery terminal.
Therefore, make sure to read the disconnecting the cable from the
negative (-) battery terminal notices before proceeding with work (See
page ). (1) Record all radio station presets.
(2) Disconnect the cable from the negative (-) battery terminal and leave it disconnected for 2 minutes.
(j) Check if the problem symptom has been repaired. | 
